Help/ Frequently Asked Questions (FAQ)


TBC-WORLD.com unique service

Why should I register

How to search

Pricing policy

Registration and login

Profile and user login E-Mail

Technical and security issues

Questions
    What makes TBC-WORLD.com unique?

TBC-WORLD.com has created a unique International Trading platform which reduces exporters’ marketing investments and efforts together with importers’ expenses in sourcing research; matching exporters’ and importers’ trading needs in an effective way. You may also find Transporters, Insurers and Brokers in our network to provide you with a global trading solution in one place.

    What is the TBC-WORLD.com Filter for Importers?

TBC-WORLD.com has created a unique International Trading platform which reduces exporters’ marketing investments and efforts together with importers’ expenses in sourcing research; matching exporters’ and importers’ trading needs in an effective way. You may also find Transporters, Insurers and Brokers in our network to provide you with a global trading solution in one place.

Only TBC-WORLD.com members can publish their detailed trading profile.

TBC-WORLD.com filter for importers is based on specific questions about the way you import:

For Importers

Maximum import order amount

Acceptable delay from firm order to shipment date

Acceptable delays of payment

Preferred modes of payment

Incoterms usually used to Import

Preferred languages

Accepted currencies

While sourcing, our unique filter allows you to find exporters according to the way they export; as TBC-WORLD.com filter for exporters is based on specific questions that reflect their export behavior.

    What is the TBC-WORLD.com Filter for Exporters?

A system that gives you targeted results. The only existing online resource that allows you to source according to your specific trading needs.

Only TBC-WORLD.com members have the possibility to configure their trading profile.

TBC-WORLD.com filter for exporters is based on specific questions about the way you export:

For Exporters

Minimum export order

Average production time

Delays of payment

Preferred modes of payment

Incoterms usually used to export

Preferred languages

Accepted currencies

While displaying your company according your export characteristics, you will be easily found by importers who search for new potential partners which meet their trading criteria.

Other valuable service only available to TBC-WORLD.com registered exporters is the possibility to create an online catalogue, making it easy to manage and renew your season collections’ pictures.

Membership advantages
    For all trading participants

With TBC-WORLD.com, your company will:

  • Gain international visibility
  • Save money, time and human resources in marketing
  • Accelerate the buying/selling process
  • Win unexpected leads
  • Have worldwide exposure of 24 hours/day - 7 days/week
    For Exporters

TBC-WORLD.com also brings specific advantages to Exporters:

  • Globally promote your full range of products & services
  • Include your specific export criteria to be filtered by importers
  • Match-making with our unique filter system
  • Create a personalized web page
  • Upload your catalogue
  • Immediately launch new products and services
    For Importers

TBC-WORLD.com also brings specific advantages to Importers:

  • Globally promote your company
  • Include your specific import criteria to be filtered by exporters
  • Match-making with our unique filter system
  • Create a web profile which includes your company’s data, allowing exporters to find you
  • Upload 5 pictures of certain items you are looking for
    For Transporters

TBC-WORLD.com also brings specific advantages to Transporters:

  • Get inquires from worldwide companies needing transport services
  • Profit from TBC-WORLD.com web traffic of international trade participants
  • Create a web profile which includes your company’s data, allowing all trading participants to find you
  • Receive TBC-WORLD.com “Request Quote” document
    For Insurers

TBC-WORLD.com also brings specific advantages to Insurers:

  • Be searched, selected and contacted by international trading partners needing insurance
  • Expose your services to worldwide potential clients with online access to your profile
  • Create a web profile which includes your company’s data, allowing new international trading partners to find you
  • Advertise in the only website including all international trade participants
    For Brokers

TBC-WORLD.com also brings specific advantages to Brokers:

  • Create a web profile which includes your company’s data, allowing new international trading partners to find you
  • Advertise in the only website including all international trade participants
    Which companies are worth contacting?

All companies are worth contacting, however TBC-WORLD.com members (the ones with logo) offer a detailed profile.

    Does TBC-WORLD.com collect a commission on transactions generated through the site?

No, it doesn’t, which is a major advantage for registering on our site: substantially increase your international exposure and therefore the possibility of getting new leads with a minimal investment.

    What is the traffic of TBC-WORLD.com web site?

Today, over 20,000 visitors from all over the world are browsing daily for new business partners on our site.

How to search
    What are the results of a Search?

A list of companies classified by sector and region sorted in alphabetical order (a) by country, (b) by city and (c) by name of the company. TBC-WORLD.com member companies will appear first within their respective countries.

Within this list we see companies with TBC-WORLD.com logo and without logo.

What are companies without TBC-WORLD.com logo?
What are companies with TBC-WORLD.com logo?
    What are companies without TBC-WORLD.com logo?

Companies without TBC-WORLD.com logo are companies listed by sector and region sorted in alphabetical order (a) by country, (b) by city and (c) by name of the company. These companies will be listed just with their public available information :

Company Name:

 

Address:

 

Phone:

If available

Fax:

If available

E-Mail:

 

Website:

If available

Contact Person:

If available


Companies Without TBC logo With TBC logo

Company name

x x

Mailing address

x x

Tel/Fax

x x

E-Mail

x x

WWW

x x

Number of employees

- x

Company description

- x

Year established

- x

Turnover/year

- x

Sector

x x

Quality assurance accreditation

- x

Products specialized in

- x

Export/import department information

- x

Order size

- x

Order production time

- x

Delay of payment

- x

Mode of payment

- x

Incoterms

- x

Language

- x

Currency type

- x

Picture catalogue

- x

Listed when filter is used

- x
    What are companies with TBC-WORLD.com logo?

Exporters and Importers with TBC-WORLD.com logo are companies that registered to be fully listed with their specific export or import criteria available online.

Transporters, Brokers and Insurers with TBC-WORLD.com logo are companies that registered to have their detailed information included in their web profile.

Only TBC-WORLD.com members have the possibility to enter their trading profile according the questions asked in our unique filter, which defines the ways you want to source, be advertised and found, like:

For Exporters

For Importers

Minimum export order

Maximum import order amount

Average production time

Acceptable delay from firm order to shipment date

Delays of payment

Acceptable delays of payment

Preferred modes of payment

Preferred modes of payment

Incoterms usually used to export

Incoterms usually used to Import

Preferred languages

Preferred languages

Accepted currencies

Accepted currencies

For exporters, creating an online catalogue is another valuable service only available to TBC-WORLD.com members. They can upload pictures or create an online catalogue with the option of organizing it by categories.

Importers have the possibility of uploading 5 pictures of selected items they are looking for, which will give exporters a graphic representation of the requested items. At TBC-WORLD.com we understand that a picture is worth a thousand words.

Companies Without TBC logo With TBC logo

Company name

x x

Mailing address

x x

Tel/Fax

x x

E-Mail

x x

WWW

x x

Number of employees

- x

Company description

- x

Year established

- x

Turnover/year

- x

Sector

x x

Quality assurance accreditation

- x

Products specialized in

- x

Export/import department information

- x

Order size

- x

Order production time

- x

Delay of payment

- x

Mode of payment

- x

Incoterms

- x

Language

- x

Currency type

- x

Picture catalogue

- x

Listed when filter is used

- x
    What do I get if I click on the Filter button?

    How to find an Exporter

- On the home page, click on "Exporters"

- If you know the complete or partial name of the company you are looking for, enter it in the Company Name box. If you don’t, select a sector and the region from where you want to import and click on "Search":

Within this list, you will see Exporters with TBC-WORLD.com logo and without logo.

Exporters without TBC-WORLD.com logo are companies listed by sector and region sorted in alphabetical order (a) by country, (b) by city and (c) by name of the company. These companies will be listed just with their public available information:

Company Name:

 

Address:

 

Phone:

If available

Fax:

If available

E-Mail:

 

Website:

If available

Exporters with TBC-WORLD.com logo are registered companies with their specific export criteria and complete profile.

For Exporters

Minimum export order

Average production time

Delays of payment

Preferred modes of payment

Incoterms usually used to export

Preferred languages

Accepted currencies

If you want to get targeted results according to your import preferences and needs, click on "Filter":

Then you can select all or at least 2 of the following options to refine your search.

- Select the sector and the sub-sector(s) (optional) and the:

Region you want to import from

Amount of the import order in USD

Maximal time you are ready to wait for the merchandise to be set for shipment

Delays of Payment

Mode of payment

Currency

Incoterms

Language

Only TBC-WORLD.com registered members will show up with a trading profile that will allow you to know about how these companies export, like for example:

You also will be able to see exporters’ products and collections online if the registered companies have uploaded pictures of some of their export items.

    How to find an Importer

- On the home page, click on "Importers"

- If you know the complete or partial name of the company you are looking for, enter it in the Company Name box. If you don’t, select a sector and the region which you want to export to and click on "Search":

Within this list, you will see Importers with TBC-WORLD.com logo and without logo.

Importers without TBC-WORLD.com logo are companies listed by sector and region sorted in alphabetical order (a) by country, (b) by city and (c) by name of the company. These companies will be listed just with their public available information:

Company Name:

 

Address:

 

Phone:

If available

Fax:

If available

E-Mail:

 

Website:

If available

Importers with TBC-WORLD.com logo are registered companies with their specific import criteria and complete profile:

For Importers

Maximum import order amount

Acceptable delay from firm order to shipment date

Acceptable delays of payment

Preferred modes of payment

Incoterms usually used to Import

Preferred languages

Accepted currencies

If you want to get targeted results according to your export criteria, click on "Filter":

Then you can select all or at least 2 of the following options to refine your search.

- Select the sector and the sub-sector(s) (optional) and the:

Region you want to export to

Minimum export order (in USD)

Minimal production time

Delays of Payment

Mode of payment

Currency

Incoterms

Language

Only TBC-WORLD.com registered members will show up with a trading profile that will allow you to know about how these companies import, like for example:

Importers have the possibility of uploading 5 pictures of selected items they are looking for, which will give exporters a graphic representation of the requested items. At TBC-WORLD.com we understand that a picture is worth a thousand words.

We are interested in these kinds of products:

Pricing policy
    Membership prices & services

For Exporters

(USD 0.00 per year), which includes:
- Full Company Listing in our Database
- Personalized website (www.tbc-world.com/company name)
- unlimited pictures uploaded to profile
- Monthly Report


For Transporters: (USD 0.00 per year)

- Web Profile with company details

For Insurers: (USD 0.00 per year)

- Web Profile with company details


For Brokers: (USD 0.00 per year)

- Web Profile with company details


For Importers: (USD 0.00 per year)

- Web Profile with company details

    Creating a second profile

  • No, you can have only one profile.
    What kind of payment can I use?

Credit Card : MasterCard, Visa and AMEX/Discover using Paypal

BankWire Transfert: Please send us an email at payment@tbc-world.com requesting our banking information or for any other matter related to the payment.

Registration and login
    How do I register?

Click on “register”, choose whether you are an exporter, importer, transporter, broker or insurer and click on "Next". Follow steps through our easy registration process.

    What if I loose my Password?

If you lose your password, click on “Update Account”, then enter your login E-Mail in the space provided. Once the field is completed, click on “Lost Password” near the bottom of the page. In a few minutes you will receive an E-Mail outlining how to reset or retrieve your current password.

    What is a Promotional Code?

When TBC-World.com offers promotional campaigns, a code is given for a discount on the regular membership price.

  • Where do I enter my Promotional Code?

You can enter the Promotional Code wherever you find the box shown below.

Promotional Code
(Optional)
 

Can I use my Promotional Code at anytime?

Your Promotional Code has an expiration date, after which it will no longer be valid.

Profile and user login E-Mail
    How can I modify my profile?

Click on "Update Account", enter your login E-Mail address and Password. This will take you to “My Account” section.

    How can I change my login E-Mail?

For security reasons, each TBC-WORLD.com account is exclusive to the specific login E-Mail address you assigned when registering. If you wish to change your login E-Mail, please contact us at login@tbc-world.com

Technical and security issues
    Why am I having problems signing in?

If you receive an error message when signing in, please check for the following possible causes:

    • Please check if your login E-Mail is properly spelled
    • You have entered an invalid password

Make sure that “Caps Lock” is not on, and that you have not included any blank spaces after your login E-Mail or password.

    How can I be sure that my information is well protected: my E-Mail address and payment related info?

TBC-WORLD.com does not display our members’ E-Mail addresses on the site. This minimizes the risk of members receiving spam or viruses.

TBC-WORLD.com has a highly secure electronic payment system through its partnership with Paypal.


 Close